Services
User Experience (UX)
Designing and implementing effective UX requires collaboration.
We work closely with you across several phases tailored to project needs, including:
- Customer interviews to uncover pain-points and needs
- Distilling insights that aren’t captured in feedback surveys
- Mapping users’ decision-making journeys
- Stakeholder workshops to sell in recommendations
- Co-creative workshops to generate design solutions
- Testing of design concepts with user action tracking